FAQ
questions answered
General
Our studios are located on different addresses, floors and locations:
- The Livingroom studio of 70 square meters is located on the 2nd floor, in the same hallway as The Loft. This studio is accessible by stairs or elevator. The windows are located on the South.
- The Loft studio of 125 square meters is located on the 2nd floor, in the same hallway as The Livingroom. This studio is accessible by stairs or elevator. The windows are located on the East and West.
- The Playground studio of 270 square meters is located on the ground floor and is located on a business park with sufficient parking facilities in front of the door. This studio is accessible via front door or overhead door. The windows are located on the East and West. The skylight is located on the North.
Always follow the host's instructions. More about our house rules and what we can and cannot allow can be found here.
Our floor is sacred
To keep our floor clean, bright and white, we work with a shoes-off policy. We have shoe covers and slipper available to use. Don’t use the space with your shoes.
Only models can wear shoes. Be aware of shoes and soles that stain the floor. Wipe marks off immediately.
Do not risk extra costs
If you don’t take care of the floor, we have to charge you for repainting the floor up to €2.500. Please take care of our floor at all times.
! It is not allowed to use (gaffer) tape on the floors.
As we are a daylight studio we are depending on the weather. We always recommend photographers to bring their own equipment and (back up) lightning.
We do not have or offer any equipment in the studio. We would like to refer you to 711RENT. They offer a pleasant service and are within walking distance of the studios.
You are responsible for receiving your own guests, such as models or photographers. We recommend sharing your phone number with your client and the people that you are working with in the studio. Please do not let anybody else, who isn’t a part of your team, enter the building nor the studio.
The Livingroom and The Loft:
Before 09:00am and after 06:00pm it’s possible to unload in front of the door.Between 09:00am and 06:00pm please use the load/unload temporary parking spaces 50 meter further on the left side of Timorplein square, in front of STAYOKAY.
The Playground:
You can unload in front our the building, in the parking area. Please do not block the road for other guests.
Important: Make sure make sure you consider the neighbors and the shops!
Damage to the vloer, a spot on the wall or breaking something can happen. Don't you worry. Be kind and honest and tell our host if an accident occurred. This way we can solve it together with your insurance.
Our terms and conditions require you to have third-party insurance when placing a booking.
Take care of your personal belongings and bring everything with you at the end of your time slot. We do not have storage possibility. If we found something, we keep this for you to pick up, up to 3 months maximum.
We do not place any bookings based on barter. At this moment we’re not open to any kind of collaborations.
You are allowed to use a selection of our images to promote the location for your shoot. We would like to ask you to always credit us when using the images.
Send an email to hi@atelieroost.amsterdam for permission and access to the image gallery.
It is not self-evident, when you book with us, that you can download images from our website without permission. There are intellectual property rights to these photos.
Unlawful use of photos, video and texts may result in a fine.
Per November first, 2024 we do not offer credits / credit packages anymore.
We have switched to Hourly Passes.
Do you still have credits and do you have a question about that?
Please first check terms and conditions. If this page does not answer your question, please contact us by email or phone.
conditions
Bookings
Our studios are available for fixed time slots of 2, 4, 6, 8, 10 and 12 hours. You can view the available time slots per day, week and month via our live agenda. You can be available from 24 hours to 120 days in advance.
Book online
You can also place your booking directly online. Make sure that the payment is completed within 30 minutes. We can confirm the booking by prepayment only.
Click here to book a studio .
You can schedule with us via our online agenda up to 120 days into the future. You can also book up to 24 hours in advance via the regular booking system on our website.
If you need a location last minute. Please contact us by phone for the availability.
Unfortunately, we cannot reserve the date for you due to administrative reasons.
We can never guarantee whether a date or time slot is still available.
Make sure to book the date and time slot right away, once you have your team and schedule ready. First come, first served.
If your desired day and time is not available in the live agenda, it has been booked by someone else. Perhaps there is another moment available!
Make sure you don't wait too long to book if your desired day and time slot is still available.
We work with prepayment at all times. This is the only way we can confirm your booking.
When you make a booking, make sure you complete the payment immediately and within 30 minutes. If the payment is missing, your reservation will automatically be removed from our agenda. It may just be that someone else books your date in the meantime. So be sharp on this!
The Dutch VAT rate of 21% applies to all prices mentioned, because the studios are located in the Netherlands. The VAT will be added in the checkout.
That's unfortunately not an option. We only offer the possibility to rent our studio in fixed time slots for 2, 4, 6, 8, 10 or 12 hours. A booking per hour is therefore not an option.
If there is availability you can extend your booked time slot on the spot and at an additional cost per half hour.
We do not recommend this. Our studios are not located on the same address.
The Loft and The Livingroom are located in the same building in the same floor.
When combining our different studios, take into account that you might need a travel time of approximately 10 minutes.
Unfortunately we can't let you in earlier. It might be that there's a booking still going on or that the hosts hasn't arrived yet. Always make sure that the planning fits within the booked time slot. We will be ready for you five minutes before the time slot starts. Make sure you are ready to go when the time slot ends. We will notify you 15 minutes before the time slot end and kindly ask you to finish up.
If you're in need of extra time and the studio and host is available, you can upgrade your time slot per 30 minutes for an additional fee. Please pay the fee on the spot, before you extend your time slot.
It's unfortunately not possible to deliver goods and products prior to your booking. We do not have storage space. We also do not have hosts at the location every day to receive these goods. Always plan this within your time slot.
When you'll be coming back at the same studio the following day it is possible to leave everything overnight. Always at your own risk.
We cannot store your goods for a courier or pick up service. The studio must be empty at the end of your time slot.
There is no extra space in the studio available for hair and make up.
If you want to have the make-up taken care of prior to your booking, we always recommend that you do this at home or take it into account when booking a time slot. We can't let you in earlier.
When you need to do hair and make up in the studio, there's room at the big tables.
If you're in need of extra time and the studio and host is available, you can upgrade your time slot per 30 minutes for an additional fee. Please pay the fee on the spot, before you extend your time slot.
You are responsible for receiving guests, such as models or photographers. We recommend to share your phone number and contact details with them.
Please note: Never let unknown persons, who are not part of your team, into our buildings, studios or spaces.
Our host will always be working at the big table in the studio during the time slot. For all your questions and great coffees. If she is in your way, please ask her to move. She will never get in the way of your shoot.
The host is not responsible for your team, production or guests.
Private bookings are possible for an additional fee, depending on the duration of your time slot.
2 hours: €50*
4 hours: €100*
6 hours: €100*
8 hours: €150*
10 hours: €150*
12 hours: €150*
You can pay for the additional fee in the checkout.
* prices are excluded of VAT.
If there is availability and no booking is planned after you, it is possible to extend the time slot for an additional fee of 75€ per half hour.
You can pay the extra fee on the spot, via a QR code, prior to the extension.
* prices are excluded of VAT.
We will keep the studio for the chosen time slot reserved for you. Therefore, we cannot credit hours.
Our terms and conditions apply at all times.
Therefore, always make sure you book a suitable time slot.
You can only reschedule your booking by informing us by email: hi@atelieroost.amsterdam.
The first time is free of charge. Rescheduling is only possible up to 72 hours before your booking starts. When you move your booking a second time, we charge €150 excluded of VAT.
If you request a rescheduling within 72 hours, we are forced to charge 50% of the amount of the booking. If you want to move within 24 hours, we unfortunately have to charge 100% and therefore the full amount. We will request you to place a new booking.
Read our terms and conditions carefully before you accept. By placing a booking you always agree with our booking conditions.
You can cancel your booking up to 72 hours in advance. We do not give any refunds. There're two options if you want to cancel your booking:
- You can reschedule with us;
- You can transfer your booking to somebody else.
Please inform us in any case by email. Only then we can process your request.
If you request a rescheduling within 72 hours, we are forced to charge 50% of the amount of the booking. If you want to move within 24 hours, we unfortunately have to charge 100% and therefore the full amount. We will request you to place a new booking.
Read our terms and conditions carefully. Always.
This can happen. Don’t you worry. Please let us know when it happens. So we can solve this with your insurance.
Our terms and conditions require you to have third-party insurance when placing a booking.
The only thing we cannot control is the weather. Otherwise we would have surprised everyone with some sun shine.
It can happen that the weather is bad and you have a dark day. Because we are a daylight studio, we always advise photographers to bring (extra) lightning.
You can also rent equipment via 711rent.
We do not provide any equipment.
Atelier Oost Amsterdam is not responsible for the planning or suppliers of our customers.
In the event of cancellation, the general terms and conditions apply at all times.
Therefore, always make sure that you do not book the location yet if you do not have the necessary materials.
studio.1
THE Livingroom
Het adres van The Livingroom is Timorplein 31 Amsterdam, which is located in an old school building with the entrance next to Studio K.
The Loft studio is located in the same building.
The Livingroom is easy to reach from the highway A10, Muiderpoort Station and Tram 14.
The entrance is at the Borneostraat and tram way side. There you find the door with ‘kantoren’ on a yellow sign above. We do have doorbell, please ring the digital intercom at 37.
We do have a door bell. Ring the digital intercom at number 31.
Our studios are located on different addresses, floors and locations:
- The Livingroom studio of 70 square meters is located on the 2nd floor, in the same hallway as The Loft. This studio is accessible by stairs or elevator. The windows are located on the South.
Before 09:00am and after 06:00pm it’s possible to unload in front of the door.
Between 09:00am and 06:00pm please use the load/unload temporary parking spaces 50 meter further on the left side of Timorplein square, in front of STAYOKAY.
Important: make sure you take the neighbours and surrounding shops into account. Never leave the car/van on the square.
Paid parking is possible in the neighborhood on the street around Timorplein and the building. The current parking rates and times can be found at the website of Gemeente Amsterdam.
We have a (shared) doorbell. Please ring us at number 31. The the stairs or elevator to the second floor and ring us at 31 again.
There’s an elevator in the building of The Livingroom and therefore wheelchair accessible.
The Livingroom photo studio is located on the second floor.
Dimensions:
- 210 cm high
- 90 cm wide
- 210 cm deep
The door opening to the hallway is 83 cm wide
The Livingroom has a size of 70 square meters. We recommend using the studio with a maximum of 8 persons. In The Livingroom there are plenty of seating places.
There is extra storage space available in The Livingroom.
It’s not allowed to put anything in the hall way. We request you to put your stuff in the hall at the coffee corner, right before you enter the studio.
You can leave your things in the studio when you come back the next day. This is always at your own risk.
There is free WiFi available in our spaces. Passwords can be found on the QR code display.
Coffee, tea and water are included in your booking and available in every studio. We also have oat milk and sugar at your disposal.
If you would like to order food, we recommend the following:
- Thuisbezorgd
- Uber Eats
- Gallizia Deli (6 minute walk)
- Hartje Oost (7 minute walk)
studio.2
The Loft
The use of the stairs in The Loft is only allowed with one person at a time up to the sixth step. It is not suitable for group photos.
It is also not allowed to use the swing with more than one person at a time.
Please always following the instructions of our host.
The address of The Loft is Timorplein 37 in Amsterdam, which is located in an old school building with the entrance next to Studio K.
The Livingroom studio is located in the same building.
The Loft is easy to reach from the highway A10, Muiderpoort Station and Tram 14.
The entrance is at the Borneostraat and tram way side. There you find the door with ‘kantoren’ on a yellow sign above. We do have doorbell, please ring the digital intercom at 37.
We do have a door bell. Ring the digital intercom at number 37.
Our studios are located on different addresses, floors and locations:
- The Loft studio of 125 square meters is located on the 2nd floor, in the same hallway as The Livingroom. This studio is accessible by stairs or elevator. The windows are located on the East and West.
Before 09:00am and after 06:00pm it’s possible to unload in front of the door.
Between 09:00am and 06:00pm please use the load/unload temporary parking spaces 50 meter further on the left side of Timorplein square, in front of STAYOKAY.
Important: zorg ervoor dat je rekening houdt met de buren en omliggende winkels. Laat de auto/bus nooit de gehele dag op het plein staan.
Paid parking is possible in the neighborhood on the street around Timorplein and the building. De actuele tarieven kun je vinden op de website van de gemeente Amsterdam.
We have a (shared) doorbell. Please ring us at number 37. The the stairs or elevator to the second floor and ring us at 37 again.
There’s an elevator in the building of The Loft and therefore wheelchair accessible.
The Loft photo studio is located on the second floor.
Dimensions:
- 210 cm high
- 90 cm wide
- 210 cm deep
The door opening to the hallway is 83 cm wide
The Loft has a size of 125 square meters. We recommend using the studio with a maximum of 15 persons. In The Loft there are plenty of seating places.
There is extra storage available in The Loft.
It’s not allowed to put anything in the hall way. We request you to put your stuff in the hall at the coffee corner, right before you enter the studio.
You can leave your things in the studio when you come back the next day. This is always at your own risk.
There is free WiFi available in our spaces. Passwords can be found on the QR code display.
Coffee, tea and water are included in your booking and available in every studio. We also have oat milk and sugar at your disposal.
If you would like to order food, we recommend the following:
- Thuisbezorgd
- Uber Eats
- Gallizia Deli (6 minute walk)
- Hartje Oost (7 minute walk)
studio.3
THE PLAYGROUND
The address of The Playground is Veemarkt 36D in Amsterdam. The studio is easy to reach from the highway A10, Muiderpoort Station and Tram 14.
Our studios are located on different addresses, floors and locations:
- The Playground studio of 270 square meters is located on the ground floor and is located on a business park with sufficient parking facilities in front of the door. This studio is accessible via front door or overhead door. The windows are located on the East and West. The skylight is located on the North.
You can unload in front of our building, via the overhead door in the parking area. Please do not block the road for other guests.
Please note: make sure make sure you consider the neighbors!
Paid parking is possible on this business area in front of the door. The current parking rates and times can be found at the website of Gemeente Amsterdam.
There is a doorbell at the front door. You can also contact us by +31207235168, so we can pick you up at the front door.
The studio is located on the ground floor.
The Playground heeft een grootte van 272 vierkante meter. We adviseren de studio te gebruiken met een maximum van 25 personen voor een creatieve productie en tot 80 gasten voor een evenement.
Check it out on the studio page for available furniture.
There’s extra storage space available at The Playground. Ask the host where you can put your bags.
There is free WiFi available in our spaces. Passwords can be found on the QR code display.
Coffee, tea and water are included in your booking and available in every studio. We also have oat milk and sugar at your disposal.
If you would like to order food, we recommend the following:
- Thuisbezorgd
- Uber Eats
business venue
Events
It is permitted to organize small-scale business events in The Playground. Think of:
- Influencer events
- Product launches
- Sit-down diners
- It's not allowed to organize a company party here
We are not a party location. Due to several bad experiences, it is not allowed to organize private events in The Livingroom / The Loft / The Playground. Think of:
- Engagements
- Baby showers
- Sit-down diners
The Playground has a size of 272 square meters and has its own entrance. Therefore this studio is suitable for business events. We advise to use the studio with a maximum of 80 guests for an event.
The Loft has a size of 125 square meters. This location is located in a business center and has a shared entrance. Therefore, this location is only suitable for small-scale intimate events that do not cause any inconvenience. We advise using the studio with a maximum of 35 guests for an event.
The Livingroom has a size of 70 square meters. This location is located in a business center and has a shared entrance. This location is not suitable for events. It is suitable as a base when The Loft is used for an event.
We only provide the location per day (part). We do not facilitate catering, (extra) decoration or furniture.
We do give suggestions for catering, find our favourites here
We expect the location to be left (wipe) clean at all times.
If this is not the case, we are forced to charge cleaning costs. You can also add this to the order when booking the space, so you got it covered.
We expect at all times that the location is delivered as it was found. This includes the following:
- Furniture in its original place
- Clean floor
- No stains, food residue or footprints
- No damage
- All items, decorations and accessories are taken. We do not facilitate storage or pick-up at another time.
If this is not the case, we will be forced to charge costs.
sneak peek
Location visit
Unfortunately we cannot hold the date for you. We work with a “first come, first served” policy.
We can never guarantee whether a date or time slot is still available after you last checked. Make sure to book the date and time slot immediately, and as soon as you have your team and schedule ready.
You can only visit by appointment. Call us to plan a visit to see if our studio fits your needs.
It is possible to visit the location(s) and studio by appointment, outside of booked hours. A visit lasts a maximum of 15 minutes. Taking photos and videos with a phone is allowed. Professional equipment is not allowed during a visit.
We work on prepayment only. When you place a booking, you pay upfront and you receive the invoice by email. We accept payments with iDeal, credit card, Klarna and Apple Pay.
Please complete the payment within 30 minutes. Only then can we confirm the booking. If the payment is not completed, your booking will be canceled automatically.
You will receive an invoice for your booking when it has been paid. Due to administrative reasons, we cannot place bookings per invoice.
We are very transparent. Everyone books with us under the same conditions.
Very occasionally, when we have something to celebrate, we organize a marketing campaign. That is exceptional. Sign up for the newsletter if you want to stay informed.
If you would like to photograph in the studios more often, we recommend that you take a look at our hourly pass voor een aantrekkelijk uurtarief per studio. Zo plan je fotoshoots met hoge korting op de locatiehuur.
Use
House rules
When you enter the studio, the host will ask you to take off your shoes and sign the house rules form.
Make sure you and your team are aware of our house rules and how to behave in the studio.
Also take the warning on the stickers in the studio seriously, for your own safety.
Our floor is sacred
To keep our floor clean, bright and white, we work with a shoes-off policy. We have shoe covers and slipper available to use. Don’t use the space with your shoes.
Only models can wear shoes. Be aware of shoes and soles that stain the floor. Wipe marks off immediately.
Don't risk a claim
If you don’t take care of the floor, we have to charge you for repainting the floor up to €2.500. Please take care of our floor at all times.
Our walls are painted with care
In order to keep our walls neat, clean and pure, we expect our customers to pay attention to this as well.
It is not permitted to paint the walls yourself, to drill into them, to hammer nails, to use unsuitable tape or to stand against the walls with greasy substances - such as body lotion.
Don't risk a claim
If you do not handle our walls with care, we must charge the costs for (urgent) repair and painting of the wall(s). This can amount to €300 per wall.
Therefore, handle our space with care.
Unfortunately we cannot put any nails and screws in the wall.
You can use TESA sticky nails.
Remember not to damage the walls. The (urgent) repair costs are €300 per wall.
It's allowed to carefully move furniture and accessories around within the studio.
It's not allowed to place our furniture or your own items in the hallway, outside the studio.
It's not possible to swap furniture between studio's.
Please be aware that there are breakable items in the studio. We highly recommend to keep an eye on your children when entering the space. We share a building with other officies. They must never experience any inconvenience. Children are not allowed to run in the hall.
It is not allowed to bring any animals to our studio. Pets are not allowed to enter the building nor the studio. But we would love to see some pictures of your pet!
If you do bring pets with you, we unfortunately have to deny you access to the photo studio.
Based on experience and due to the sensitivity of our beautiful floors, it is under no circumstances permitted to use (gaffer) tape on the floor.
Do not risk extra costs
If you don’t take care of the floor, we have to charge you for repainting the floor up to €2.500. Please take care of our floor at all times.
Vanwege de veiligheidsregels in onze gebouwen is het niet toegestaan om te werken met welke vorm van rook en vuur dan ook.
Wij kunnen geen brandende kaarsen, vuurwerk of rookmachines toestaan.
rent with discount
hourly pass
An hourly pass allows our regular and returning clients or producers who want to shoot several days in a row to book hours at their chosen studio at a discounted hourly rate.
- You buy a number of hours (20, 50 or 100) in advance at a more advantageous hourly rate;
- Tickets are valid on all time slots;
- Tickets are only valid on the studio(s) of the hourly pass;
- Hourly pass is valid for one year after purchase;
- After purchasing the hourly pass, you will receive a personalized code within a few hours;
- You can apply this code in the checkout and place bookings free of charge until the tickets run out;
- The expiration date of your hourly pass is equivalent to one year after the invoice date of purchase.
- We keep you updated about the remaining tickets left;
By using the hourly pass please be aware about our terms and conditions.
Hourly passes are valid on all time slots in the studio(s) for which the pass was purchased. Tickets represent hours and are valid for one year after purchase.
You can make a booking through our regular system and use your personal code at checkout, so you won't need to pay anything extra when making a reservation.
We keep track of the remaining credits.
Hourly pass tickets are valid on all time slots in the chosen space and for one year after purchase, you can place bookings free of charge using your personal code.
An Hourly Pass contains the following value:
- The Livingroom Hourly Pass: valid on all time slots in The Livingroom.
- The Loft Hourly Pass: valid on all time slots in The Livingroom ánd The Loft.
- The Playground Hourly Pass: valid on all time slots in The Livingroom, The Loft and The Playground.
The expiration date of your hourly pass is equivalent to one year after the invoice date of purchase.
Once a booking is made using the hourly pass, it cannot be moved or rescheduled free of charge.
For rescheduling we charge €150 per booking placed. You will receive confirmation of the new date after we've received the payment.
You can different packages to choose from. The large the pass, the cheaper the studio is by the hour.
It is not possible to buy tickets individually.
We store your information. So, if you forget your code, please contact our studio manager. We'll be happy to assist you.
Yes, you can share your hourly pass with other creatives, entrepreneurs, and photographers.
We maintain a single point of contact for the purchase and communication regarding the number of tickets.
However, you do have the option to share your personal code among yourselves.
